Delivery Policy
We pack every order with care and ship it as quickly as we can, so your protector is ready before your next trip.
Processing time
- Ready stock orders are processed within 1–3 business days.
- Pre-order items take around 2 weeks before they ship.
Malaysia and Singapore
- Standard delivery by J&T is free to Malaysia and Singapore.
- Peninsular Malaysia: 2–3 days. Sabah and Sarawak: 4–8 days by air.
Express delivery
- Same-day Lalamove in the Klang Valley.
- Next-day Teleport to Singapore.
WhatsApp us for a quote. Express delivery is paid by the customer.
International
We ship worldwide. Delivery fees and times depend on the destination and are shown at checkout.
Tracking
Once your order ships, we send your tracking number by email or WhatsApp.
Delays
Deliveries can occasionally be delayed by courier issues, customs clearance, weather, peak seasons or public holidays. Thank you for your patience.
Shipping address
Please check your shipping details before placing your order. EOZY is not responsible for parcels delayed or lost because of an incorrect address.